OneSkin Privacy Policy

Last updated on February 1, 2018


OneSkin, Inc. (“Company,” “we,” “us,” “our”) understands your privacy is important.  This Privacy Policy describes how we collect, use, store, process, and share your information in relation to (the “Site”) and the OneSkin services, including all media, documents, updates, competitions, contests, promotions, and support services associated with the Site and the OneSkin services (all collectively, the “Service”).  By accessing or using the Service, including browsing the Site, you expressly consent to the collection, use, storage, processing, and disclosure of your information in accordance with this Privacy Policy.  IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU SHOULD NOT ACCESS OR USE THE SERVICE. 


1. Information Collection


General.  When you visit the Site, you can browse without submitting any personal information about yourself.  We will, however, receive and store some non-personally identifiable information about you, as described below.  In order to participate in certain functionalities, you may be asked to provide personally identifiable information.  Personally identifiable information is information that can identify you, including, for example, your name or email address.


Account.  If you create an account for the Service, we request certain personally identifiable information from you, including, but not limited to, name, and email address.  We may use your account information to facilitate your use of the Service and to contact you about your account, including any updates and news.


Communications; Email Address Collection.  In order to receive certain communications from us, such as responses to user inquiries, you will be required to submit your email address to us.  You may also provide your email address to us in order to receive security updates and news even if you do not sign up for an account.  It may be necessary to send you Service-related announcements.  For example, if the Service is temporarily suspended for maintenance, we may send users an email.  You may not opt-out of non-Service related email or Service-related emails which are not promotional in nature.


Promotions, Competitions and Contests.  If you participate in any promotions, competitions and contests conducted by us, we request certain personal information from you, including, but not limited to, name, email address, and employment and professional details. We will use such information collected in connection with the promotion, competition or contest (as applicable), including to contact you. Use of your information will also be subject to any terms and conditions that apply to the promotion, competition or contest (as applicable), so please be sure to review any those terms and conditions.


Job Applications.  We may collect personally identifiable information if you apply for available job openings through the Site.  That information includes, but is not limited to, your name, email address, contact number, work history, and your responses to various questions.  We may use a third party service provider to assist in securely processing this information. 


Automatically Collected Information.  Similar to other websites, we may collect some information automatically from you and store it in log files.  This collection may include, but is not limited to: your domain name and host for Internet access, the Internet address of the site from which you came, the date and time of your access, your computer’s IP address and information about its operating system, browser, and host, the date and time you access the Service and the pages you visit.  We collect this non-identifying information in order to help diagnose problems and to administer the Service.  We also use it to help identify you and to gather broad demographic information.  We may automatically collect information using various mechanisms, including but not limited to cookies and pixels. A “cookie” is a small text file that is stored on a computer for record-keeping purposes.  We use cookies for analyzing trends, site administration, tracking user movement, and to gather demographic information from our base as a whole.  Some cookies remain on your computer until you delete them.  Others, like session ID cookies, expire when you close your browser.  You may set your browser setting to attempt to reject cookies and you may still use the Service, however, certain features of the Service may not be available if your browser does not accept cookies.  See “Do-Not Track Settings” below for more information on how use of the Service may or may not be affected by your browser settings.  We do not control the use of cookies by third parties.  Also see “Third Party Analytics Providers” below. “Pixels” are tiny graphics with a unique identifier that are used to track the online movements of web users.  Unlike cookies, which are stored on a computer’s hard drive, pixels are small graphics that are about the size of the period at the end of the sentence that are embedded invisibly on web pages or in HTML-based emails.  If we use third-party analytics providers, they may place pixels on the Site that track what other websites you visit (both before and after visiting the Site), and use information obtained from pixels to help us improve our business and the Service.  We do not control the use of pixels by third parties.


Third Party Analytics Providers.  We may use third parties to help us operate and improve the Service.  In doing so, we may share with these third parties non-personally identifiable information about users’ use of the Service.  These third party providers also use cookies.  We may use third party analytics providers, such as Google Analytics, to provide us with general demographic and interest-level information about our users and to help create a better user experience.  We do not control information collected by third parties and are not responsible for their use of that information.


“Do Not Track” Settings.  Because we track website usage information as described above, your selection of the “Do Not Track” option provided by your browser may not have any effect on our collection of certain information.  The only way to completely “opt out” of the collection of information through cookies or other tracking technologies is to actively manage the settings on your browser to delete and disable cookies and other tracking/recording tools.  However, getting a “Do Not Track” signal to work as you might want is difficult.  Using browsers as an example, not all tracking technologies can be controlled by browsers; unique aspects of your browser might be recognizable even if you disable a tracking technology; not all settings will necessarily last or be effective; even if a setting is effective for one purpose, data still may be collected for another; and even if one website observes a “Do Not Track” signal, that website may not be able to control other websites.


Linked Sites.  The Site may contain links to third party websites (“Linked Sites”), including Jimbo, Google, and social media features such as Facebook, LinkedIn, or Twitter buttons.  We are not responsible for the privacy practices or content of any Linked Sites and Linked Sites may collect personally identifiable information from you that is not subject to our control.  The data collection practices of Linked Sites will be governed by that site’s privacy policy.


2. Information Use.


General.  We will use your personally identifiable information to operate, manage and administer the Service; to provide you with support or a more personalized experience; to operate, manage and administer any promotion, competitions, or contests; to communicate with you; and to provide you information about products and services (including the products and services of third parties).  We may also use personal information to resolve disputes; to detect and protect against errors, fraud, and criminal activity; to assist law enforcement; to enforce this Privacy Policy and any applicable terms and conditions; or for any other purpose described in this Privacy Policy or that we describe to you at the time of collection.


Use of Non-Personally Identifiable and Aggregate Information.  We may use non-personally identifiable information and aggregate information for any lawful purpose, including, but not limited to, analyzing trends, managing and administering the Service, tracking users’ movements, for research purposes, or to improve our business and the Service.  In addition, we may share aggregate statistical information with our business partners.  We may also combine your non-personally identifiable information and aggregate information with other non-personally identifiable information and aggregate information collected from other sources.


Information Retention.  We will retain your information indefinitely, or as long as legally required or allowed.  We may dispose of any information in our discretion without notice, subject to applicable law.  We do not undertake any retention obligations through this statement.


3. Information Disclosure


Third Parties.  We may disclose your information, including personal information, to third parties to help us operate the Service, improve our business or the Service, and to provide services to us.  These third parties may include customer service providers, business or sales service providers, industry experts or providers that provide support for the Service.


Insolvency or Business Transition.  If we should ever file for bankruptcy or engage in a business transition such as a merger with another company, or if we purchase, sell, or reorganize all or part of our business or assets, we may disclose your information, including personal information, and user data or information, to prospective or actual purchasers in connection with one of these transactions.


Disclaimer.  Due to the complexity and open nature of the Internet, no transmission of data over the Internet can be 100% secure.  There is always a risk that information collected by and/or displayed on the Service may be compromised or accessed notwithstanding the steps we take to secure your information.  For example, a third party may unlawfully intercept or access transmissions or private communications, or other users of the Service may abuse or misuse your personal information.  Accordingly, you agree that you are providing such information at your own risk.


4. Security


Keeping your information secure is of great concern to us. We exercise care in facilitating the transmission of information between your device or computer and our servers (or the third party servers that operate and store information for the Service).  Any personally identifiable information collected by the Service is stored in operating environments that are not available to the public.  While we have mechanisms in place to safeguard your personal information after we receive it, no transmission of data over the internet can be 100% secure.


5. International Users


The Service is designed for use in the United States.  Information provided to us by you will be transferred to the United States and by using the Service you consent to the transfer, processing, and use of your information, including personally identifiable information, in accordance with this Privacy Policy.


6. Children’s Privacy


The Service is Not for or Directed Towards Children.  While the Service is not intended for anyone under the age of 18, we do not intend to and will not knowingly collect any personal information from children under the age of 13.  Children under the age of 13 are prohibited from using the Service.  If we learn that we have collected information from a child under the age of 13, we will remove that information immediately and delete it from our servers (subject to applicable law and this Privacy Policy).  If you believe content from a child under the age of 13 has been posted to the Service, please notify us by contacting us at


California Shine the Light Law.  California Civil Code Section 1798.83 permits users who are California residents to obtain from us once a year, free of charge, a list of third parties to whom we have disclosed personal information (if any) for direct marketing purposes in the preceding calendar year.  If you are a California resident and you wish to make such a request, please send an e-mail with “California Privacy Rights” in the subject line to or write us at: OneSkin, Inc., 953 Indiana St, San Francisco, CA 94107.


California Minors.  While the Service is not intended for anyone under the age of 18, if you are a California resident who is under age 18 and you are unable to remove publicly-available content that you have submitted to us, you may request removal by contacting us at  When requesting removal, you must be specific about the information you want removed and provide us with specific information, such as the URL for each page where the information is located, so that we can find it.  We are not required to remove any content or information that: (1) federal or state law requires us or a third party to maintain; (2) was not posted by you; (3) is anonymized so that you cannot be identified; (4) you do not follow our instructions for removing or requesting removal; or (5) you received compensation or other consideration for providing the content or information.  Removal of your content or information from the Service does not ensure complete or comprehensive removal of that content or information from our systems or the systems of our service providers. We are not required to delete the content or information posted by you; our obligations under California law are satisfied so long as we anonymize the content or information or render it invisible to other users and the public.


7. Changes and Updates to this Privacy Policy


We reserve the right to revise this Privacy Policy by updating it and posting it at, with the new terms taking effect on the date of posting.  You should periodically review this Privacy Policy to ensure you are familiar with the most current version.  Your use of the Service after the effective date posted above constitutes your acceptance of the updated Privacy Policy.


8. Accessing, Updating, or Deleting User Content and Your Personal Information. 


You may access, update, or delete your personal information by contacting us at or write us at: OneSkin, Inc., 953 Indiana St, San Francisco, CA 94107. We will make good faith efforts to resolve requests to correct inaccurate information except where the request is unreasonable, requires disproportionate technical effort or expense, jeopardizes the privacy of others, or would be impractical.


9. Contact Information and Privacy Questions


If you have any questions about this Privacy Policy, please contact us at: